Privacy Policy

When you request an appraisal, we collect the information you choose to provide, including vehicle details, mileage, VIN when provided, title and condition details, notes, photos, your name, phone number, email address, ZIP code, and preferred contact method.

If you check the status of a submission, we may collect and store verification details such as your email address, one-time code records, session records, offer responses, and related timestamps.

Uploaded photos may include visible vehicle details, surroundings, file names, and any metadata included by your device or browser.

We use your information to review your vehicle, prepare and send an offer, respond to your questions, verify access to your submission, maintain business records, protect the security of the website, and improve the appraisal process.

We do not sell personal information submitted through this website.

We may share information with service providers that help operate this website, store uploaded photos, send email, provide authentication, host the application, prevent abuse, or support business operations.

We may also share information when required by law, to protect rights and safety, or in connection with a business transfer involving Ashcraft Motor Company.

We use administrative, technical, and organizational safeguards intended to protect submitted information. Uploaded vehicle photos are stored in private storage and accessed through authenticated application routes.

No website or storage system can be guaranteed completely secure, so please avoid submitting unnecessary sensitive information in notes or photos.

We keep appraisal submissions, photos, offers, responses, and verification records for as long as needed for business, operational, security, legal, and recordkeeping purposes.

You may contact Ashcraft Motor Company to request access to, correction of, or deletion of information you submitted. Some information may need to be retained when required for legal, security, or legitimate business purposes.

We may update this policy from time to time. The updated version will be posted on this page with a revised effective date.